Last updated: September 4, 2026
Welcome to Cruise Memory. These Terms of Service govern your use of our website and your purchase of products from:
Home
By using this website or placing an order, you agree to these Terms of Service.
1. About Cruise Memory
Cruise Memory is an online store offering personalized cruise-themed apparel and gifts.
For questions regarding these Terms or your order, contact us at:
Email: memoriescruise26@gmail.com
2. Products
We make reasonable efforts to display product descriptions, colors, sizes, designs, and images accurately.
Because computer and mobile screens display colors differently, the actual color of a printed product may vary slightly from what appears on your screen.
Product availability may change without notice.
3. Personalized Products
Many Cruise Memory products are customized using information supplied by the customer.
Personalization may include names, dates, cruise destinations, ship names, group names, routes, or other customer-provided text.
You are responsible for checking that the information you submit is correct.
Cruise Memory is not responsible for spelling errors, incorrect dates, incorrect names, or other errors submitted by the customer and approved for production.
4. Design Proofs and Customer Approval
For certain personalized products, Cruise Memory may provide a design proof before production.
The customer may be asked to:
approve the design for printing, or
request changes.
Once a design has been approved for printing, production may begin.
After approval, changes or cancellations may no longer be possible.
Customers should carefully review spelling, names, dates, layout, and other personalization details before approving a design.
5. Orders
Submitting an order does not guarantee acceptance of the order.
We reserve the right to cancel or refuse an order when reasonably necessary, including in cases involving:
suspected fraud, unavailable products, technical errors, incorrect pricing, prohibited content, or inability to fulfill the requested customization.
If we cancel an order after payment has been received, any applicable refund will be issued to the original payment method.
6. Prices and Payment
Prices are shown on the website in the currency displayed during checkout.
Prices may change without notice, but changes will not affect orders already accepted.
Payments may be processed by third-party payment providers such as Stripe.
Cruise Memory does not normally receive or store your complete credit-card information.
7. Production and Fulfillment
Some Cruise Memory products may be manufactured, printed, packed, and shipped by third-party fulfillment partners such as Printful.
Production times shown on the website are estimates and may vary depending on product availability, order volume, customization, and other circumstances.
8. Shipping
Shipping times are estimates and are not guaranteed unless expressly stated otherwise.
Delivery may be affected by circumstances outside our control, including:
carrier delays, customs procedures, weather, holidays, incorrect addresses, or other transportation disruptions.
Customers are responsible for providing a complete and accurate shipping address.
Cruise Memory is not responsible for delivery problems caused by an incorrect or incomplete address supplied by the customer.
9. Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.
Where such charges are not collected during checkout, they may be the responsibility of the recipient.
10. Cancellations
Because personalized products are prepared specifically for each customer, cancellation may not be possible once design work or production has begun.
If you need to cancel an order, contact us as soon as possible at:
We will determine whether cancellation is still possible based on the status of the order.
11. Returns and Refunds
Many Cruise Memory products are personalized and made to order.
Where permitted by applicable law, personalized products may not be eligible for return or refund solely because the customer changes their mind.
This does not affect any rights you may have under applicable consumer protection laws.
If an item arrives damaged, defective, misprinted, or materially different from the approved order, contact us promptly with your order information and photographs of the problem.
We will review the issue and determine the appropriate remedy, which may include replacement or refund where applicable.
12. Customer-Provided Content
You are responsible for any text, names, images, instructions, or other material you provide for personalization.
By submitting such material, you confirm that you have the right to use it and that its use does not violate the rights of another person.
We may refuse personalization requests that contain illegal, infringing, abusive, hateful, or otherwise inappropriate content.
13. Intellectual Property
Unless otherwise stated, the Cruise Memory website, branding, original designs, graphics, text, and other content are owned by or licensed to Cruise Memory.
Purchasing a physical product does not transfer ownership of the underlying artwork, design, trademark, or other intellectual property.
Content from this website may not be copied, reproduced, sold, or commercially distributed without permission, except where allowed by law.
14. Website Use
You agree not to misuse the website or attempt to interfere with its normal operation.
You may not use the website for fraudulent, unlawful, or abusive purposes.
We may restrict access to the website where reasonably necessary to protect the website, customers, or our business.
15. Third-Party Services
Our website may use or link to third-party services, including payment providers, shipping companies, fulfillment providers, hosting providers, and other technology services.
Those services may be governed by their own terms and privacy policies.
Cruise Memory is not responsible for the content or operation of independent third-party websites.
16. Limitation of Liability
To the extent permitted by applicable law, Cruise Memory will not be liable for indirect, incidental, special, or consequential losses resulting from use of the website or purchase of our products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limits any mandatory consumer rights.
17. Privacy
Our handling of personal information is described in our Privacy Policy:
18. Changes to These Terms
We may update these Terms of Service from time to time.
The current version will be posted on this page and will show the date of the latest update.
19. Contact
For questions about these Terms of Service or an order, contact:
Cruise Memory
Email: memoriescruise26@gmail.com
Website: https://cruisememory.perfectgiftco.com/